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Frequently Asked Questions

Clear Guidance for Patients

OPositive Health is a Healthcare platform, ensures that the patient is kept happy and comfortable with their wellbeing in mind, with India's best hospital network in the country that provides a supreme surgical experience and aims to improve patients health conditions.. As a healthcare company, we focus to help patients who require surgery and support them throughout their journey, from understanding their problem, selecting the best surgeon, seamless hospital admissions, insurance process, finance, and post-operative recovery & care.
OPositive Health offers Doctor consultation services for eye related conditions, online and offline expert surgeon consultations, and personal assistance throughout the treatment. We provide a Personal care associate at the hospital to assist and guide the patient and the patient's family throughout the procedure. The OPositive Health Care Associate carefully manages everything for you in the hospital, including tests, paperwork, and insurance claims.
OPositive Health has established a nationwide network of 100+ hospitals and over 500+ expert doctors to offer high-quality, cost-effective world-class services to help in timely diagnosis and treatment for individuals with health-related problems to implement digital technologies and better patient care throughout the patient's surgical procedure life cycle.

You can reach out to us via a simple phone call or a WhatsApp message on 24*7 helpline number +91 84485 34103 and can even submit your query directly on our website.

The medical coordinator, on day 1 or the first interaction tries to understand your problem and helps you guide with the best treatment options. He/ she will assist you in getting your OPD scheduled and will help you connect with the best surgeon according to your needs. Our Medical Coordinator are medically trained professionals who assist you throughout the surgery journey. They are like a friend who gives you full guidance, support & service right from ensuring priority appointments with top doctors & the best hospitals, a second opinion if needed, assisting in all your insurance documentation, coordination with hospitals for admission & discharge process including post-operative & lifetime follow-up care.
OPositive Health assists you in getting the insurance approval done within 30 minutes. OPositive Health is not an insurance regulatory. Your insurance coverage depends on the health insurance type (personal, corporate) and the terms and conditions set by the insurance provider. Our insurance team helps you get the maximum benefits of your policy and makes sure that while availing the insurance, you have all the payment options – cashless and reimbursement payment, and EMI options. (depends hospital to hospital or case to case).
Yes, OPositive Health gives you the option of getting a second opinion on your surgery by specialized doctors for all diseases.. We provide transparent and unbiased advice on your medical condition and possible treatment options, at no additional cost. Our doctor tracks your pathology reports, your post-operative report (if you had a surgery earlier), your discharge summary (if you were hospitalised earlier for the disease), your current treatment and medication plan, and guides you with the required/ new treatment course ahead.

OPositive Heath is a patient-first platform which aims at helping patients at every step of their journey in the hospital. It offers multiple treatments ranging from 5000 to 500000.

On the day of the surgery, a dedicated ‘Care Associate’ is assigned to every patient. ‘Care Associate’ is a unique concept of OPositive Health. The ‘Care Associate’ is responsible for carrying out all important tasks and paperworks while the patient goes through the surgery. He ensures assistance at every step of your hospitalization journey. Once you have taken the decision to get surgery, we ensure you get a priority surgery date as per your convenience, with insurance pre-authorization & approval, guidance on the care needed before surgery. On the day of the surgery, we ensure free pick-up & drop so that you reach the hospital without any hassle.
OPositive Health aspires to care for all aspects of surgery, so you don't have to. We provide well-versed Surgeons with 15+ Years of Experience, Top JCI & NABH Accredited Hospitals, Personal Care Assistance, Post-Surgery Care with Insurance Approval & Claims at No Cost EMI.

Care That Feels Personal, Healing
That Feels Safe

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From the moment you reach out, a dedicated care coordinator begins arranging everything hospital connection, paperwork guidance, and priority assistance.
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